Online Banking

 

 

Card Services

Debit Card - Introduction

 

A debit card looks like a credit card, but works like a check. It's accepted for cash purchases anywhere that a VISA card is accepted, and purchases are reported on your monthly bank statement. When you make a purchase, the transaction is withdrawn from your FMB checking account.

Your FMB Debit Card can also be used in ATMs in town and around the world. If a debit card is lost or stolen, it should be reported to Farmers & Merchants Bank where any unauthorized access can be stopped. FMB Main Office – Debit Card (662) 365-1208; Customer Service/Lost/Stolen 1-800-554-8969 Activate a Card/Change PIN 1-800-567-3451

*Custom Debit Card photos must be approved.  Some restrictions and fees apply ($25 per card.)  See any FMBank employee for details.

Order your Custom Debit Card today by clicking the following

Click to Order your Customized Debit Card

 

Debit Card - LOST or STOLEN

 

 To report a Lost or Stolen Debit Card after hours   1-800–554-8969

  •  or During regular banking hours-FMBank Debit Card Department (662)365-1208 

 

Credit Card - Introduction

 

FMBank is excited to announce improvements to our credit card program, including enhanced security with the EMV chip, online access to view your account, electronic statement availability and a new credit card design.  This will mean a few changes to your account, and we want to make sure you know exactly what’s happening.

Your new credit card will come with the following enhanced features:

  • EMV Chip Technology: Your new credit card will have an embedded chip that will help increase security and reduce fraud. The EMV chip will be in addition to the standard magnetic strip.
  • 24/7 Cardholder Service: Call 1-855-340-8776 for balance inquiries, payment information, transaction history, statement requests or to dispute a  charge.
  • Online Access: Real-time credit card information, including transactions, pending activity, payment information and custom email alerts, plus sign up for electronic statements when you log into your account.                                                                                  

If you have automatic payments made with your current credit card, make sure to contact each vendor with your new updated credit card number to help avoid any interruption in your service.

If you have questions regarding the June 18, 2018 card conversion, please call the bank at 662-365-1269 during normal banking hours.

Please Note:  ALL existing FMBank Mastercard Credit Cards will be converted to the NEW FMBank VISA Credit Card

Credit Card - uChoose Rewards Program 

 

Starting June 18, 2018, you will have a new rewards program for your FMBank credit card called UChoose Rewards®.  UChoose Rewards® will allow you to redeem points on your credit card purchases to use toward shopping, travel, event tickets, gift cards and more. Some important information about the transition of the rewards program:

  • Scorecard® Rewards (on old card) will no longer be earned after May 31, 2018.
  • You may start earning points with your new credit card starting June 18, 2018.
  • Any remaining points in the Scorecard® Rewards program on your old card after 5/31/2018 will rollover to the new UChoose Rewards® Program.
  • All points that rollover from Scorecard® Rewards to UChoose Rewards® will be shown on your UChoose Rewards® account within 14 days  after conversion.
  • To register your new card or to monitor and redeem your UChoose Rewards® points, visit uchooserewards.com after June 18, 2018.
  • Review your credit card UChoose reward balance, search and view all available options at the uChoose Rewards website.

We’re proud of our new card offerings and are excited to make them available to you. As always, we will remain committed to great service.  See one of our friendly representatives to find out if an no annual fee FMB Credit Card is right for you!

Already have an FMB credit card? Here’s some information you might find useful.

24-Hour Automated Customer Inquiries: 1-855-340-8776 or  FMB Main Office – Credit Card Department (662) 365-1269  

Credit Card - Online Payments, Information & Statements

 

CLICK the following for CREDIT CARD Online Payments, Information & Statements

 Click here to PAY your Credit Card Payment Online

 

Credit Card - Customer Service

 

  1-855-340-8776   

  • For information about your credit card account, Press 1
  • To report your card lost or stolen, Press 2
  • To activate your new card, Press 3
  • For billing disputes issues, Press 4
  • If you were contacted regarding suspected fraud on your account, Press 5
  • For payment options, Press 6
  • If you would like to create or change your Personal Identification Number, Press 7
  • For location and contact information for consumer credit counseling or debt management agencies, Press 8 (if applicable)

Credit Card - Payment Mailing Address 

 

Farmers and Merchants Bank Remittance 
P.O. Box 2711
Omaha, NE 68103-2711 

Credit Card - Disputes & Statement Problems

 

Card Services
P.O. Box 183258
Columbus, OH 43218-3258

 

Credit Card - To report a LOST or STOLEN Credit Card

 

1-855-340-8776 

  • To report your card lost or stolen, Press 2
  • or During regular banking hours, FMBank Credit Card Department (662) 365-1269 

Credit Card - To verify a Fraud Alert

 

1-855-340-8776

  • If you were contacted regarding suspected fraud on your account, Press 5
  • of During regular banking hours, FMBank Credit Card Department (662) 365-1269 

 

Go To Top