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Card Services

Debit Card - Introduction

 

A debit card looks like a credit card, but works like a check. It's accepted for cash purchases anywhere that a VISA card is accepted, and purchases are reported on your monthly bank statement. When you make a purchase, the transaction is withdrawn from your FMB checking account.

Your FMB Debit Card can also be used in ATMs in town and around the world. If a debit card is lost or stolen, it should be reported to Farmers & Merchants Bank where any unauthorized access can be stopped.

  • Customer Service/Lost/Stolen 1-800-554-8969  (after hours/weekends/holidays)
  • Activate a Card/Change PIN   1-800-567-3451
  • FMB Main Office – Debit Card Department (662)365-1208 (During regular banking hours)

 

*Custom Debit Card photos must be approved.  Some restrictions and fees apply ($25 per card.)  See any FMBank employee for details.

Order your Custom Debit Card today by clicking the following

Click to Order your Customized Debit Card

 

Debit Card - LOST or STOLEN

 

 To report a Lost or Stolen Debit Card  1-800–554-8969

                                                     (after hours/holidays/weekends)

 

 During regular banking hours, FMBank Debit Card Department (662) 365-1208

 

Credit Card - Introduction

 

FMBank is excited to announce improvements to our credit card program, including enhanced security with the EMV chip, online access to view your account, electronic statement availability and a new credit card design.  This will mean a few changes to your account, and we want to make sure you know exactly what’s happening.

Your new credit card will come with the following enhanced features:

  • EMV Chip Technology: Your new credit card will have an embedded chip that will help increase security and reduce fraud. The EMV chip will be in addition to the standard magnetic strip.
  • 24/7 Cardholder Service: Call 1-855-340-8776 for balance inquiries, payment information, transaction history, statement requests or to dispute a  charge.
  • Online Access: Real-time credit card information, including transactions, pending activity, payment information and custom email alerts, plus sign up for electronic statements when you log into your account.                                                                               

 

Credit Card - uChoose Rewards Program 

 

UChoose Rewards® will allow you to redeem points on your credit card purchases to use toward shopping, travel, event tickets, gift cards and more. Some important information about the transition of the rewards program:

  • To register your new card or to monitor and redeem your UChoose Rewards® points, visit uchooserewards.com.
  • Review your credit card UChoose reward balance, search and view all available options at the uChoose Rewards website.

We’re proud of our card offerings and are excited to make them available to you. As always, we will remain committed to great service.  See one of our friendly representatives to find out if an no annual fee FMB Credit Card is right for you!

 

 

Credit Card - Online Payments, Information & Statements

 

CLICK the following for CREDIT CARD Online Payments, Information & Statements

 

 Click here to PAY your Credit Card Payment Online

 

Credit Card - Customer Service

 

  1-855-340-8776  (24 hour automated customer inquires)

  • To report your credit card lost or stolen, Press 1
  • If you were contacted regarding suspected fraud on your account, Press 2
  • For INFORMATION regarding your credit card account, Press 3
  •      (After listening to the balance information, you have the option to speak to a representative by pressing 0.)
  • To activate your credit card, Press 4
  • For billing disputes issues, Press 5
  • For payment options, Press 6
  • If you would like to create or change your Personal Identification Number, Press 7
  • For location and contact information for consumer credit counseling or debt management agencies, Press 8 (if applicable)

Credit Card - Payment Mailing Address 

 

Farmers and Merchants Bank Remittance 
P.O. Box 2711
Omaha, NE 68103-2711 

 

Credit Card - Disputes & Statement Problems

 

Card Services
P.O. Box 183258
Columbus, OH 43218-3258

 

Credit Card - To report a LOST or STOLEN Credit Card

 

1-855-340-8776 (24 hour automated customer inquires)

  • To report your card lost or stolen, Press 1
  • During regular banking hours, FMBank Credit Card Department (662) 365-1269 

Credit Card - To verify a Fraud Alert

 

1-855-340-8776  (24 hour automated customer inquires)

  • If you were contacted regarding suspected fraud on your account, Press 2
  • During regular banking hours, FMBank Credit Card Department (662) 365-1269 

 

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