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Debit Card

A debit card looks like a credit card, but works like a check. It's accepted for cash purchases anywhere that a VISA card is accepted, and purchases are reported on your monthly bank statement. When you make a purchase, the transaction is withdrawn from your FMB checking account.

Your FMB Debit Card can also be used in ATMs in town and around the world. If a debit card is lost or stolen, it should be reported to Farmers & Merchants Bank where any unauthorized access can be stopped.

  • Customer Service/Lost/Stolen 1-800-554-8969 (after hours/weekends/holidays)
  • Activate a Card/Change PIN 1-800-567-3451
  • FMB Main Office – Debit Card Department (662)365-1208 (During regular banking hours)

Debit Card - Custom Card

Upload your favorite photo to create your own custom debit card for $25.  Then every time you use your card, your favorite photo will be proudly displayed.

Order your Custom Debit Card today by clicking the following:

Order your Customized Debit Card

*Custom Debit Card photos must be approved.  Some restrictions and fees apply ($25 per card.)  See any FMBank employee for details.

Debit Card - LOST or STOLEN

To report a Lost or Stolen Debit Card 1-800-554-8969 (after hours/holidays/weekends)

During regular banking hours, FMBank Debit Card Department (662) 365-1208

Credit Card

FMBank is excited to announce improvements to our credit card program, including enhanced security with the EMV chip, online access to view your account, electronic statement availability and a new credit card design.  This will mean a few changes to your account, and we want to make sure you know exactly what’s happening.

Your new credit card will come with the following enhanced features:

  • EMV Chip Technology: Your new credit card will have an embedded chip that will help increase security and reduce fraud. The EMV chip will be in addition to the standard magnetic strip.
  • 24/7 Cardholder Service: Call 1-855-340-8776 for balance inquiries, payment information, transaction history, statement requests or to dispute a charge.
  • Online Access: Real-time credit card information, including transactions, pending activity, payment information and custom email alerts, plus sign up for electronic statements when you log into your account.

Credit Card - uChoose Rewards Program

UChoose Rewards® will allow you to redeem points on your credit card purchases to use toward shopping, travel, event tickets, gift cards and more. Some important information about the transition of the rewards program:

  • To register your new card or to monitor and redeem your UChoose Rewards® points, visit
  • Review your credit card UChoose reward balance, search and view all available options at the uChoose Rewards website.

We’re proud of our card offerings and are excited to make them available to you. As always, we will remain committed to great service. See one of our friendly representatives to find out if an no annual fee FMB Credit Card is right for you!

Credit Card - Online Payments, Information & Statements

CLICK the following for CREDIT CARD Online Payments, Information & Statements:

PAY your Credit Card Payment Online

Credit Card - Customer Service

1-855-340-8776 (24 hour automated customer inquires)

  • To report your credit card lost or stolen, Press 1
  • If you were contacted regarding suspected fraud on your account, Press 2
  • For information regarding your credit card account, Press 3 (After listening to the balance information, you have the option to speak to a representative by pressing 0.)
  • To activate your credit card, Press 4
  • For billing disputes issues, Press 5
  • For payment options, Press 6
  • If you would like to create or change your Personal Identification Number, Press 7
  • For location and contact information for consumer credit counseling or debt management agencies,  Press 8 (if applicable)

Credit Card - Payment Mailing Address 

Farmers and Merchants Bank Remittance
P.O. Box 2711
Omaha, NE 68103-2711

Credit Card - Disputes & Statement Problems

Card Services
P.O. Box 183258
Columbus, OH 43218-3258

Credit Card - To report a LOST or STOLEN Credit Card

1-855-340-8776 (24 hour automated customer inquires)

  • To report your card lost or stolen, Press 1
  • During regular banking hours, FMBank Credit Card Department (662) 365-1269

Credit Card - To verify a Fraud Alert

1-855-340-8776 (24 hour automated customer inquires)

  • If you were contacted regarding suspected fraud on your account, Press 2
  • During regular banking hours, FMBank Credit Card Department (662) 365-1269

Credit Card - CARD VALET Fraud Alerts

With the CardValet app, you can save time and gain peace of mind knowing you can control your FMBank credit card with your smartphone. If you can't find your credit card, you can instantly protect your card against fraud and theft by turning it on and off and get real-time alerts to ensure your credit card is only used by you.

CardValet lets you:

  • Turn your FMBank credit card on and off
  • Establish transaction controls for dollar amount limits, merchant categories and geographic locations
  • Receive alerts when your credit card is used, approved, or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted or declined transactions
  • Get real-time balances for your accounts

Control Spending

If you are trying to establish or stick to a budget, CardValet can help you. Set spending limits for routine use or specify thresholds by merchant types, such as gas, groceries, or retail stores. You can also establish these controls by location. The flexible app lets you change these parameters anytime with ease via your smartphone. Simply update your transaction controls to fit your spending needs.

Review Balances and Transactions

Monitor your finances from anywhere. Use the CardValet app to check your account balances. Get instant alerts sent straight to your smartphone! You can sign up to receive notifications about pending purchases, denials, and other types of transactions. With CardValet, you'll stay "in the know" about where and how your Farmers Bank credit card is being used.

Fraud Control

A lost, or stolen credit card is just one area of concern in today's world where identity theft, skimming and other attacks are an unfortunate reality. Turning your FMBank credit card off when you are not using it helps safeguard against fraud. When your credit card is "off", no withdrawals or purchases will be approved. Transaction controls that allow your credit card to work only in specific locations or geographic areas add another layer of protection. And real-time alerts keep you informed when your FMBank credit card is used or declined.

Download the FREE CardValet® app for your Apple iOS or Android device. Just search for CardValet in your app store to download the app for your Apple iOS or Android device!

Frequently Asked Questions

What types of phones are supported by Card Valet?
CardValet works with the most recent mobile operating software of Android and iPhone devices.

How long does the app stay logged in if you do not log out?
The CardValet app automatically logs you off after 10 minutes of inactivity.

Can multiple cards be linked to one registered CardValet account?
Yes. Additional cards can be added within the Menu > Manage Portfolio > Add Card screen.

Are FMBank debit cards supported with CardValet?
CardValet currently only supports FMBank credit cards.

When cardholders receive a reissued or replacement credit card, will they have to update their credit card with the CardValet app?
Yes. If the credit card is new, then the user must add the new card number to the user's profile. In addition, the user may delete the old credit card by accessing Settings > Manager > Accounts.

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